In most cases, any competent DIY person can install a shade sail. Shade sails require strong attachment points at each corner by using an existing structure or by the mounting posts. If posts are required, they should be firmly anchored in the concrete and sturdy enough to hold the tension of about 300 to 400 pounds on each corner applied by the shades sails.

Consult «Installation Guide» for more informations.

There are no defined rules, although it is strongly recommended that your shade sail is installed on very solid inking and with good slope to allow water’s drain.

One shade sail or more can be used.

Note: when receiving your shade sail, please note that the label ”ID ZEN” is always placed on the ”A” corner.
What is ”A” corner: refer to your order when you entered your measurements.

However, they protect very well from a fine passing rain and they are of the type that is called “Showerproof”.

We can also offer 100% waterproof PVC fabrics called FTO series. These require a particular installation and are completely opaque. The choice of colors is limited and the guarantee is shorter than our regular fabrics. They are more difficult to maintain as well.

It is strongly recommended to set up your sail in the spring, after the freeze period and any risk of snow, which is normally around mid-May.

For unhooking and storage, we recommend around mid-October before the frost period and the first snowfalls.

Two words: quality and warranty.

Our shade sails are currently the most efficient on the market. The shade sails are made to last and offer an up to 15 years guarantee against deterioration caused by UV rays.

The delivery time is 14 working days via DHL express. When you place your order you will get a tracking number to find out when your shade sail will be delivered.

A flat sail will drip harder and be less aesthetically successful.

It is important to understand that the shade sails have a curved shape. Without this curve it would be impossible to get the right tension. The curve is concave and reaches 5 to 6% of the length in the middle of the sail.

No it is not possible. The minimum is 3%. You must contact us for this type of request because the standard curve is 5 to 6%.

We recommend steel posts. They can be painted and/or galvanized. We do not recommend wooden posts. If you still want to use them, they should be made of treated wood and at least 152mm X 152 mm (6’’ X 6’’) and even larger.

For the size of round steel posts, we suggest the following diameters and a steel thickness of 5 mm (0.20”):

– Area of ​​less than 16 m2 (170 ft2): 102.1mm (4.0”), depth in the ground 1.2m (48”), hole or sonotube diameter 400mm (16”).

-Area between 16 m2 to 25 m2 (260 ft2): 114.3mm (4.5″), depth in the ground 1.2m (48″), diameter of the hole or sonotube 400mm (16″).

-Area from 25 m2 to 36 m2 (400 ft2): from 114.3mm (4.5”) to 139.7mm (5.5”), depth in the ground 1.3m (52″), diameter of the hole or sonotube 400mm (16″).

-Area between 35 m2 to 49 m2 (530 ft2): 139.7mm (5.5″), depth in the ground 1.5m (60″), diameter of the hole or sonotube 450mm (20″).

-Contact us for more details or if your project exceeds these dimensions and if there are several sails attached to the same post. 

We also recommend that you consider installing your posts at an outward angle of 5 to 10 degrees for greater strength and a raised aesthetic.

Note that our accredited installers provide the posts and guarantee their installations in “Turnkey” type projects.

We advise you to contact us for more information because the posts are an extremely important component of an optimal installation

The shade sails are guaranteed up to 15 years against deterioration caused by UV rays.
Color degradation:Our sail shade are designed to got australian desert sun and maintain color excellently.
Our sail shade have never received complain comment about color degradation.

We recommend a minimum perimeter (addition nof each sides) of 15m (45ft) or 14m² (150ft²) for custom fabrication.

It is also possible to order pre-cut sails. We can offer up to 18 differents size. Contact us to know the available dimensions.

You have to calculate a budget of +-$200 per linear meter + tx for a custom made shade sail including colour choice, stainless steel tensioners and delivery. Prices vary depending on the perimeter (addition of all sides) and number of corners (from 3 to 10).